The East London Hotel Help Centre home page
Submit a request
Sign in
  1. The East London Hotel
  2. FAQ
  3. General Enquiries

General Enquiries

Follow New articles New articles and comments
  • How do i request a Anniversary gift in my room?
  • How can i request a birthday gift to the room?
  • Surveillance and CCTV
  • Am I able to stay at the Hotel? I am under 18
  • Can I get an iron?
  • Does the hotel have parking?
  • Do you give extra pillows or quilts if we need them?
  • Do you have a spa or sauna?
  • I want to extend my stay – how can I do this?
  • I have a complaint – who should I address this complaint to?
  • How do I get to your hotel from Heathrow Airport?
  • What size are the beds in your rooms?
  • I need an invoice.
  • I have lost my key card, what should I do?
  • Can you email me some pictures of the rooms?
  • Do your beds have walls on 3 sides?
  • I have a budget of £50 can you get me some decorations, a cake and some flowers?
  • My flight is delayed so I will be unable to come to the hotel until 1am. Will it be ok to check in at this time?
  • Can I book a room by email?
  • I run a local festival and I wanted to ask if you were interested in advertising or sponsoring our festival?
  • I am writing on behalf of a charity and was wondering if you would not mind donating some free nights as part of a prize, or give away, or silent auction for the charity?
  • I represent a travel agency and want to inspect the hotel. When is convenient?
  • Can you recommend some places to eat and drink near the hotel?
  • Can you send me a proforma invoice so I can make payment for someone from my company to stay at the hotel?
  • Can you put an additional bed in my room for a guest I have staying?
  • Does your hotel have a sprinkler system in the event of a fire?
  • Can I get a silent room please? I need to sleep.
  • Do you have a business centre at the hotel?
  • Do you have any computers in the hotel for guests to use?
  • Can I see a copy of your menu please?
  • 1
  • 2
  • 3
  • 4
  • ›
  • »
© 2019 The East London Hotel All rights reserved.